Product Care

Hard Case Care

To clean hardside luggage, we recommend using a gentle soap and warm water, rinsing well. If you would like to wax the case after cleaning, any good silicone-base automobile or furniture polish will preserve the lustre and add resistance to the covering. We DO NOT recommend that you try to clean the luggage with a combination cleaner-polish.

Soft Case Care

To clean softside luggage, we recommend spot cleaning with a mild soap (i.e. dish soap) and water. If this is not successful, try a product used for spot removal on clothing, or using a foam type cleaner used to clean automobile carpets. If the luggage has an offensive odour, use a vinegar (1 part) and water (5 parts) mixture. This may take the odour out, but it will then need to be aired out for a few days. Also, we recommend placing charcoal in the bag for a day or more (depending on the strength of the odour) and close the bag. The charcoal will absorb the smell.

Travel Pillows

To clean travel pillows, we do not recommend machine washing, instead we recommend spot cleaning with a mild soap (i.e. dish soap) and water. Please allow the item to air dry.

Storing your Product

Extremes of temperature, as well as the extremes of humidity will tend to age luggage. Any luggage which is being stored in an attic or basement should be taken out of storage, opened, and permitted to “air” regularly. This will help to prevent mildew from forming as a result of humidity. It also assists in maintaining the normal resiliency of the case itself. Following storage where extreme temperatures prevail, we recommend cleaning the luggage (see cleaning instructions above).